Privacy Policy

At Holistic Neuro OT, we prioritise your privacy while delivering quality services. This policy outlines our commitment to managing your Personal Information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). You can find a copy of the APP on the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Understanding Personal Information and Its Collection

Personal Information encompasses details that can identify individuals, such as names, addresses, email addresses, and phone numbers. We gather Personal Information to facilitate our specialised services, provide pertinent information to our clientele, and for marketing endeavors. This information is acquired through diverse channels, including interviews, correspondence, our website, and third-party sources.

Handling Sensitive Information

Sensitive information, such as health records, is handled with utmost care. It is utilised only for its intended purpose, or for a directly related secondary purpose, with your explicit consent, or as mandated by law.

Engagement with Third Parties

While our preference is to obtain Personal Information directly from you, there may be instances where information is sourced from third parties. In such cases, we ensure you are informed of this occurrence through reasonable measures.

Disclosure Protocols

Your Personal Information may be disclosed only with your consent or as compelled by legal obligations.

Security Measures for Personal Information

We employ robust security measures to protect your Personal Information from unauthorized access, misuse, loss, modification, or disclosure.

Access and Amendments to Personal Information

You have the right to request access to, and corrections of, the Personal Information we hold about you, subject to certain exceptions. Any administrative fees for providing copies of your Personal Information will be communicated transparently.

Maintaining Data Integrity

We are committed to maintaining the accuracy, completeness, and currency of your Personal Information. If you believe any information we possess is inaccurate or incomplete, please notify us promptly.

Policy Updates

This policy may undergo periodic updates, which will be made available on our website.

For any inquiries or concerns regarding our Privacy Policy, please contact:

Salika Souphanh (Director)

Email: salika@hnot.com.au

Phone: 0466 033 755